Proficient with the installation and administration of     the Microsoft Windows 9x/ME/XP/NT/2000 Operating     Systems.

Experienced with the Windows 2000 server,     Linux/Unix, and Banyan Vines Network Operating     Systems.

Experience in Network Administration and design.

Excellent technical support and troubleshooting     skills developed through personal and professional     experience.

Experience with database engines such as Microsoft     Access, Oracle 9i, and MySql with extensive training     in SQL.

Experience with programming languages such as     Microsoft Visual Basic, C++, COBOL, and Java.

Experience in web development languages such as     HTML, PHP, Java Script, and VB Script and tools     such as Homesite and Dreamweaver.

Proficient knowledge of productivity applications     such as Microsoft Office, and Corel WordPerfect     Suite.

Excellent communication skills acquired through     years of experience.

Human Resources Development Canada
January 2002 - December 2002

Employed as a Micro Support Specialist with Human     Resources Development Canada in Hull, Quebec.

Performed system administration duties under a     Banyan VINES Network. Duties included managing     user accounts, security auditing, and supporting     client software such as Beyond Mail, Server Scan     Master, and Street Talk Explorer.

Member of the EPB Windows 2000 implementation     team that planned a department wide upgrade of     company workstations from the Windows 9x     operating system to Windows 2000 professional     platform.

Member of the HRS Microsoft Office XP deployment     team that planned and upgraded all computer     workstations from Office 97 to Office XP.

Utilized diagnostic tools such as a Network     Multimeter that tests LAN drops, diagnoses network     topologies and protocols, and measures data signal     loss and collisions.

Participated in a pilot project for the Microsoft     Outlook implementation as an application tester.

xwave
May 2001 - August 2001

Employed as a Desktop Support Technician with the     eBusiness Delivery team of xwave in St. John's,     Newfoundland.

Provided technical support of business software     packages including Oracle 9i, Lotus R5, Adobe     Photoshop, and Microsoft Visual Studio under the     Microsoft Windows 9x/NT/2000 environments.

Installed computer hardware including hard drives,     memory, motherboards, CPU's, and CD-ROM in     computer workstations and laptops.

Inventoried all computer workstations software and     hardware specifications and upgraded outdated     components.

Department of National Defence
April 1999 - June 2000

Employed as a Radio Operator for 728     Communications Squadron in St. John's     Newfoundland.

Participated in various military training drills and     team building exercises.

Completed occupational health and safety courses     such as Emergency First Aid, WHMIS, and fire     safety training.

Assigned to update squadron's inventory files from     paper documentation to a Microsoft Access     database.

CHMR Radio
December 1994 - May 1998

Volunteered as a disk jockey for Memorial University     of Newfoundland's campus radio station.

Hosted a weekly radio program where I selected and     played music of all genres.

Responsible for reading and producing hourly news,     weather, and sports segments.

Volunteered for various station fundraisers.

Irving Oil
May 1996 - March 2001

Employed as a gas attendant/cashier with Irving Oil     in St. John's, Newfoundland.

Performed duties such as pumping gas, and basic     mechanic duties such as checking engine fluid     levels, changing oil, repairing flat tires.

Responsible for customer relations in a     convenience store environment.

Post Secondary:

College Of The North Atlantic
September 2000 - April 2000

Diploma received for successfully completing a     three-year Programmer Analyst Co-op program.

Memorial University of Newfoundland
September 1996 - May 1999

Achieved second year standing in Computer     Science faculty through part time and     correspondance training.

Secondary:

Holy Heart of Mary High School
September 1993 - June 1996

Successfully graduated Level III on school's     distinction list.

Excellent interpersonal and team building skills.

Capable of working effectively in high stress     environments.

Adaptable and reliable learning new concepts.

Able to work well independently as well as in a team     collective.

Valid drivers license with perfect driving record.